Shipping Policy
1. Shipping Options
We offer FREE SHIPPING on all orders over 50USD (global destinations). For orders under 50 USD, standard shipping fees apply (varies by country).
Standard Shipping:
Processing Time: 1–3 business days (excludes weekends/holidays).
Delivery Estimate:
Asia: 7–15 business days.
Europe/North America: 10–20 business days.
Other Regions: 15–30 business days.
Carrier: China Post, EMS, DHL, FedEx (tracked via online platform).
Express Shipping:
Available for urgent orders (additional fee applies).
Guaranteed Delivery: 5–10 business days (global).
2. Global Delivery Coverage
We ship to most countries worldwide, including:
North America, Europe, Asia, Australia, South America, Africa, middle east
Exceptions: Remote areas or regions with strict import restrictions (e.g., certain African nations).
Recommendation: Contact us via email to confirm delivery feasibility for your location.
3. Customs & Import Duties
Buyer Responsibility: All import taxes, customs duties, and brokerage fees are the buyer’s obligation.
Compliance: We declare items at fair market value to comply with local laws. Delays due to customs clearance are beyond our control.
4. Tracking & Delivery
- Tracking Info: Provided via email within 24 hours of shipment.
- Lost/Damaged Packages: File a claim within 7 days of delivery. We require proof of damage/tampering for refunds/replacements
5. Holiday Season Updates
- Peak Period (Nov–Dec): Orders may take 1–3 extra days to process.
- Last Shipping Date: December 15th (guaranteed Christmas arrival).