Effective Date:October 6th, 2023 | Domain: chentiezhustore.top

1. Acceptance of Terms

By accessing or using chentiezhustore.top(the “Site”) or purchasing products/services from chentiezhustore, you agree to these Terms of Service(“Terms”). If you do not agree, do not use the Site or make purchases.

2. Account Registration & Management

  • Registration: Required for purchases. Provide accurate information (name, email, address).
  • Security: You are responsible for maintaining the confidentiality of your account credentials.
  • Age Restriction: Minors (under 18) must have parental consent to use the Site.

3. Ordering & Payment

  • Prices: Listed in USD. International orders may incur additional fees (taxes, duties).
  • Payment Methods: Paypal
  • Fraud Protection: We reserve the right to cancel suspicious orders.

4. Shipping & Delivery

Domestic Delivery (China)

  • Methods: USPS, UPS, Fedex…
  • Tracking: Provided via SMS/email for all orders.

International Shipping

  • Coverage: Available to most countries (via DHL, FedEx, or EMS).
  • Customs: Buyer is responsible for import taxes, duties, and customs clearance.
  • Delivery Risks: Products are shipped at buyer’s risk; we are not liable for loss or damage during transit.

5. Refunds & Returns

  • Eligibility: Returns accepted within 15 daysof delivery for unused, undamaged items.
  • Process:
    • Contact support@chentiezhustore.top with order number and reason for return.
    • Ship back to our warehouse (tracking required).
  • Refund Timeline: Processed within 7–14 business daysof receipt.

Exceptions:

  • Final-Sale Items: Marked as “Non-Refundable” at checkout.
  • Custom Builds: Non-returnable due to bespoke configurations.

6. Intellectual Property

  • Trademark & Copyright: All content (designs, logos, firmware) is owned by chentiezhustore. Unauthorized use is prohibited.
  • User Content: Photos/videos shared on social media grant chentiezhustore a non-exclusive license for promotional use.

7. User Obligations

  • Accuracy: Provide truthful information about your intended use of products (e.g., “commercial use” or “off-road riding”).
  • Compliance: Follow local laws when using our products (e.g., helmet safety regulations in your country).

8. Product Warranty & Liability

  • Warranty: 1-year coverage for manufacturing defects (excludes normal wear and tear).
  • Liability: Not liable for indirect damages (e.g., injury from improper use).
  • Recalls: We will issue refunds/replacements for products recalled by regulatory agencies.

9. Termination

We may terminate accounts for:

  • Violations of these Terms.
  • Suspicious activity or fraud.

10. Governing Law & Dispute Resolution

  • Jurisdiction: These Terms are governed by the laws of People’s Republic of China.
  • Disputes: Resolved through negotiation or mediation. If unresolved, cases may be submitted to the Shenzhen International Economic and Trade Arbitration Commission.