Privacy Policy for chentiezhustore

​​Last Updated:​​ Oct 2nd, 2023 |

​​1. Introduction​​

chentiezhustore (“we,” “us,” or “our”) operates the website chentiezhustore.top, specializing in ​​motorcycle accessories​​, including helmets, navigation systems, protective gear, and smart technology solutions. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our platform.

​​2. Information We Collect​​

​​A. Personal Information​​

  • ​​Account Creation​​: Name, email address, phone number, and billing/shipping details.
  • ​​Order-Specific Data​​: Product preferences (e.g., helmet sizes, GPS preferences), customization requests, and payment information.
  • ​​Device Connectivity​​: Data from IoT-enabled devices (e.g., telematics systems, smart helmets) related to usage patterns and diagnostic logs.

​​B. Automated & Behavioral Data​​

  • ​​Device & Usage​​: IP addresses, browser type, device identifiers, and browsing history (e.g., product comparisons, route planning).
  • ​​Location Data​​: Approximate geographic location (via GPS/wireless signals) to tailor services like weather alerts or local dealership recommendations.

​​C. Third-Party Integrations​​

  • ​​Payment Processors​​: Encrypted transactions via Stripe, PayPal, or Shopify Payments.
  • ​​Navigation Systems​​: Integration with Google Maps, Waze, or TomTom (with explicit user consent).

​​3. How We Use Your Information​​

​​A. Order Fulfillment​​

  • Process payments, ship products, and manage returns/exchanges.
  • Coordinate with manufacturers for custom motorcycle parts (with your permission).

​​B. Personalization​​

  • Recommend products based on riding style, vehicle model, or purchase history.
  • Customize marketing communications (e.g., safety tips or new accessory releases).

​​C. Analytics & Improvement​​

  • Analyze trends to optimize product design (e.g., demand for electric motorcycle gear).
  • Improve website/app functionality via A/B testing and user feedback.

​​4. Information Sharing​​

​​A. Trusted Partners​​

  • ​​Payment Processors​​: Encrypted transactions via PCI-compliant gateways.
  • ​​Logistics Providers​​: Shipping carriers (names/redacted in internal records).
  • ​​Service Providers​​: Navigation system providers (e.g., Google Maps APIs).

​​B. Legal Obligations​​

  • Disclose information only in response to subpoenas, court orders, or to prevent fraud/abuse.

​​5. Data Security​​

  • ​​Encryption​​: TLS/SSL protocols for data transmission; AES-256 encryption for stored data.
  • ​​Access Controls​​: Restricted employee access to sensitive data; regular penetration testing.
  • ​​Data Retention​​: Retain information only as needed for order fulfillment (typically 12 months post-purchase).

​​6. Children’s Privacy​​

  • ​​COPPA Compliance​​: No collection of personal data from minors under 13 without parental consent.
  • ​​Parental Access​​: Guardians may review/delete their child’s data via our Customer Support Portal.

​​7. Cookies & Tracking Technologies​​

  • ​​Functional Cookies​​: Enable cart persistence and login sessions.
  • ​​Analytical Cookies​​: Aggregate metrics (e.g., popular helmet models).
  • ​​Opt-Out Options​​: Manage preferences via browser settings or our Cookie Consent Tool.

​​8. International Data Transfers​​

  • Data may be transferred to countries with equivalent privacy standards (e.g., GDPR-compliant jurisdictions).
  • Uses standard contractual clauses and encryption to safeguard information.

​​9. Policy Updates​​

  • We reserve the right to update this policy. Material changes will be announced via email or website banners.